- How do I get
one? Eval
units are available now. Email us with your shipping
information and you'll receive it tomorrow via Fed Ex. Priced
at US$100 each, the eval board comes fully loaded with the latest
firmware from Oxford Semiconductor. And the purchase price for
the eval unit is credited 100% to your first production quantity
order.
- Do you take
Corporate Purchase Orders? Of course. Allow 2-3 business days for approval.
- Do you take
Credit Cards?
Yes, Visa and MasterCard. You may also pre-pay by bank transfer
or check.
- Do you ship
internationally?
Yes, our company has been exporting since 1981. Prices are quoted
F.O.B. our site, you are responsible for all duties, taxes, freight
and VAT.
- Is your board
compatible with any other devices? We're always updating our list, so
check back often.
- What's the
difference between "FireWire", "iLink" and
"IEEE 1394"? Nothing. They're just different names for the
same thing: a protocol for a super-fast, super-easy way of blasting
huge files between hot-swappable plug-and-play peripherals.
- I need to change
your board to fit my enclosure/ computer/ hamster. How long will
that take?
We have our own engineering staff, board layout facility, part
assembly plant, and prototype shop, all under one roof. Short
answer: We're fast. Really, really fast.
- What about
FCC and CE?
We have our own EMI and ESD equipment, including spectrum analyzers.
We do our own analysis before going for certification, greatly
increasing the chances of passing the first time.
- Do you provide
local inventory?
Yes. Our main warehouse is in California. We can also provide
local inventory within Europe, Canada and the PacRim.
- I hate to wait.
You don't have these built by some subcontractor in a shack in
some far-off country, do you? Absolutely not! Unlike our competitors, we do
all our own assembly in a brand-new, state-of-the-art robotic
asembly plant in Irvine, California.
- How much does
it cost?
Depends on the quantity of your order and the magnitude of your
changes, but less than you probably are expecting.
- Do you supply
FireWire cables? Enclosures? Drives? We're an engineering and manufacturing
firm. We don't sell anything other than the tested bridge board.
We are happy to refer you to some great suppliers.
- How is it packaged? Each board is individually
sealed in an anitstatic bag. Ten bags are then placed in a larger
antistatic shipping bag. Custom packaging is available for an
extra charge.
- Can you do
retail packaging?
No problem, we do it all the time.
- What's the
warranty? Three
years for registered customers, no questions asked. If the workmanship
of our board is found defective, we will pay for shipping both
ways anywhere in the world. See warranty registration card for
full details.
- How long has
your company been in business? Since 1981.
- What about
tech support?
We offer free tech support to you, our qualified OEM customer,
for as long as you need it. We are unable at this time to support
endusers.
- Which bridge
chips do you use? Our
off-the-shelf solution uses the chip made by Oxford
Semiconductor.
We've also built bridge boards using the chip by Texas Instruments.
- Where do I
go for technical specifications?
Just email us
- Where do I
go to see a demo? Our labs
are in Irvine, California, just a stone's throw from Orange County
Airport. Otherwise, meet us at any of the numerous trade shows
we attend around the world.
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